You can earn GSCoins from merchandise items purchased at the Keepsake store in Aurum Theatre, The Gardens Mall KL. Online purchases via shop.gsc.com.my does not earn you GSCoins at the time of writing.
Same earn rate at RM1 spent = earn 5 GSCoins.
No, you cannot earn GSCoins from merchandise items purchased from temporary booths or pop-up stores.
Unfortunately, this feature is not available at the moment. However, we are continuously improving GSC REWARDS and will announce when this feature is made available. Stay tuned to our social media for more updates in the future.
Unfortunately, this feature is not yet available. However, we are continuously improving GSC REWARDS and will announce when this feature is made available. Stay tuned to our social media for more updates in the future.
No, every account requires a unique and valid phone number and email address, before you can proceed to register as a GSC REWARDS member.
GSC REWARDS has no enrolment fee or annual fee. Once you signed up, you are entitled to a lifetime membership.
No, your GSC REWARDS account will not expire once you qualify as a member.
No, your GSC REWARDS account is strictly non-transferrable.
Yes, you are require to have the GSC Mobile App installed on your mobile phone / smartphone. GSC REWARDS features an e-card on the GSC Mobile App with a QR code, which is scanned when you are purchasing movie tickets or F&B items at the e-kiosk or cinema counter.
No, the process is not automated. You will need to activate to the GSC REWARDS program with few steps below before you can start enjoying all the benefits of GSC REWARDS:
Step 1 : Open your GSC Mobile App or Website
Step 2 : Click the “Me” Tab in mobile app / click “Sign in” in website
Step 3 : Log in your GSC Rewards Account
Step 4 : Click “Activate” and filling out some extra details
Step 5 : Done and you are activated as a GSC Rewards Member!
You may contact our Customer Relations team via (603) 7713 7888 (Monday – Friday from 9am to 6pm excluding Public Holidays) or email to cs@gsc.com.my for assistance.
Every purchase at GSC and Aurum Theatre using GSC REWARDS earns you GSCoins, which can be collected to redeem rewards.
You can earn GSCoins with every transaction made online or on-ground at all GSC and Aurum Theatre. You are entitled to earn GSCoins with purchases of the following items:
For every RM1 spent on movie tickets, concession items and/or F&B items at GSC and Aurum Theatre, you will earn 5 GSCoins.
GSCoins will not be earned by the following:
You can begin earning GSCoins immediately after you join / activate the GSC REWARDS programme via the GSC Mobile App or Website.
No, you can only earn GSCoins when you purchase movie tickets at GSC as a GSC REWARDS Member. Past purchases prior to signing up as a member are not valid for GSCoins collection.
You can check your GSCoins balance on the GSC Mobile App or Website by signing in to GSC REWARDS and checking your “Me” page. All GSCoins earned will be credited into your account ONE (1) day after the date of movie, F&B or merchandise purchase.
No, booking fees are not entitled for earning of GSCoins.
Once you have earned sufficient GSCoins for redemption, you able to redeem the rewards voucher of Free movie tickets and F&B Voucher via GSC Mobile App or website:
Below are the reward vouchers you can redeem as follows:
Free Ticket Vouchers
F&B Vouchers
*Thematic Ticket including movie format of IMAX, 4DX, ScreenX, Big, D-Box, Dolby, Onyx and MX4D
You are available to redeem the rewards voucher of Free movie tickets and F&B Voucher only online via GSC Mobile App or website.
You can utilize your redeemed rewards voucher at all channels available including GSC Mobile App, Website, e-kiosk and cinema counter.
Yes, you can use your accumulated GSCoins to redeem standard 2D movie tickets (excluding Special Screenings, Special Events and Film Festival screenings) for any day in any GSC outlet.
No partial redemption of movie tickets is allowed using GSCoins.
No, GSCoins are non-transferrable.
Kindly get in touch with our Customer Relations team at cs@gsc.com.my with your proof of purchase (i.e. digital receipt or ticket stub) within 7 days from the date of movie, or the date of F&B or merchandise purchased.
Unfortunately no, In order to earn GSCoins as GSC Rewards member, kindly log in your GSC Rewards account before making transaction online via GSC Mobile App & Website or scan your member QR code before making transaction at the e-kiosk or cinema counter.
Unfortunately, you cannot earn GSCoins from any concessions or merchandise items purchased from temporary booths or pop-up stores at the moment.
Unfortunately, you cannot earn GSCoins from any concessions or merchandise items purchased from the Self Ordering System via cso.gsc.com.my at the moment.
GSCoins will not be credited to your account the next day provided your movie ticket(s) are refunded before the showtime.
No, you are not eligible to collect GSCoins once a ticket has been refunded before the showtime. Should there be any disputes, our Customer Relations team will be happy to assist you via 03-7713 7888 or cs@gsc.com.my
Yes, you can collect GSCoins when you spend at any Aurum Theatre. For every RM1 spent, you will earn 5 GSCoins.
To check the validity or expiration date of your GSCoins, please sign in to the GSC Mobile App or Website and check the “Me” page.
Your GSCoins are valid if you retain an active GSC REWARDS membership. All GSCoins are forfeited if no transactions are made for a consecutive period of 180 days.
The accumulated GSCoins validity will be extended 180 days from the date of the last transaction made at GSC. Simply spend as a GSC REWARDS member to extend the validity of your GSCoins!
Rewards vouchers are valid for 180 days from the date of voucher redemption via GSC Mobile App or Website.
No, only ONE (1) Rewards voucher can be used per transaction.
There are no membership tiers in GSC REWARDS. Simply join as a member to start earning GSCoins!
Yes, you will still earn GSCoins based on the nett amount paid, minus any discount from using the GSC-HLB credit card as your payment mode.
Yes, you will still earn GSCoins from the total amount of the GSC-HLB OTSR via our Box Office counter.
Yes, you will still earn GSCoins from the total nett amount paid.
You cannot earn GSCoins from your Free Ticket Voucher, promo code, e-voucher, physical voucher in your transaction. As for transaction that has mixture of movie ticket voucher and paying movie ticket(s), you will still earn GSCoins from the total nett amount paid.
Yes, you can will earn GSCoins from balance nett amount paid after deducting RM3 / RM5 / RM10 Off F&B Vouchers.
No, you cannot earn GSCoins from GrabFood, foodpanda and other third-party ordering platforms.
No, you cannot earn GSCoins from Lazada or Shopee and other third-party ecommerce platforms.
No, you cannot earn GSCoins from wetix and other third-party movie ticket sales platforms.
No, you cannot earn GSCoins from hall bookings made through GSC Sales department.
GSC REWARDS is the all-new GSC loyalty programme for movie lovers to enjoy amazing benefits and exclusive deals at GSC! Just sign up and spend to start collecting GSCoins, which you can then redeem for rewards!
You will need to register or activate online via the GSC Mobile App or Website for FREE, and you’ll be entitled to a lifetime membership to GSC REWARDS!
Anyone can join and sign up to GSC REWARDS as long as they are over 18 years of age with a valid email address and a valid mobile number.
GSC REWARDS does not utilise a physical membership card. Instead, the GSC REWARDS features an e-card on the GSC Mobile App with a QR code, which can be scanned when you are purchasing tickets or concessions at the e-kiosk or cinema counter.
GSCoins are not refundable once they have been redeemed.
Yes, you may use a different email address on your new account, but kindly note that your transactional history will not be restored to your account.
As we have upgraded the sign-in process, you will need to re-register with a phone number first before you can login.
However, you may set the same password as your previous login to re-register your account for the new GSC website.
Aurum Theatre is Golden Screen Cinemas’ flagship ultra-luxe boutique cinema. Designed to deliver true cinematic luxury, it features opulent halls with luxury recliners, private-cabins, bespoke service, contemporary dining and more. It sets a gold standard in extravagant cinema experiences and is a treat for special occasions or moments of indulgence.
Aurum Theatre is presently located at:
The Aurum Pass can be purchased via the:
At Aurum Theatre, you receive an Aurum Pass with every ticket purchase.
The Aurum Pass is your gateway to a world of experiences at Aurum Theatre-providing you entry to the movie and hall of your choice, as well as a selection of delicious culinary experiences that you can choose from our partner restaurant, Jin Gastrobar. This ensures that you get a wholesome and complete cinema experience when you come to see a movie at Aurum Theatre.
There is a selection of food and drink that is available with the Aurum Pass.
Movie-goers can choose from a variety of experiences such as a platter featuring some of the best numbers from Jin Gastrobar, or ala carte plate snacks like deep-fried chicken wings, salt and pepper calamari, and ginger teriyaki chicken skewers. If you prefer, the Aurum Pass also lets you choose from Jin Gastrobar’s signature Gintonicas or cocktails.
Discover what food and drink you can enjoy with Aurum Pass here.
Yes. Booking fees of Rm2.00 will be charged per Aurum Pass purchased through the GSC Website or GSC Mobile App. However, this booking fee is not applicable for purchases at the e-Kiosk or over the concierge counter.
There are presently no promotions or discounts available for credit card, including the GSC Hong Leong credit card. Normal pricing applies.
Movie-goers cannot purchase tickets to only see a movie at Aurum Theatre, as the Aurum Pass is designed to deliver a complete cinematic journey at Aurum Theatre.
Yes, children are allowed into Aurum Theatre. Children under the age of 3 years old may enter for free, however, those above 3 years old will require an Aurum Pass of their own to enter.
All Aurum Theatre tickets all priced at a standard adult price.
There is no child age restriction for Aurum Theatre. Children under the age of 3 years old may enter for free, however, those above 3 years old will require an Aurum Pass of their own to enter.
No, children above the age of 3 years old will require an Aurum Pass of their own to enter.
There are presently no promotions or discounts available for Aurum Theatre, including the Wednesday prices.
Alcoholic drinks are not allowed into the halls. However, you may enjoy mocktails or other non-alcoholic beverages in our halls.
Alcoholic drinks are not allowed into the halls. However, you may enjoy mocktails or other non-alcoholic beverages in our halls.
Aurum Theatre at The Mall, Mid Valley Southkey, Johor Bahru currently feature Getha Lux Suites, which are designed to deliver the ultimate in extravagant cinema comfort. Luxury recliners, the Getha Lux Suites feature plush 100% natural latex cushioning by Getha with matching latex pillows to deliver excellent support.
The halls in Aurum Theatre at The Gardens Mall, Mid Valley City, Kuala Lumpur feature not only the Getha Lux Suite, but also two other types of halls called the Comfort Cabins and Escape Studios.
The Comfort Cabins feature the classic Gold Class experience with a comfy well-padded recliner, surrounded by a privacy panel; while the Escape Studio halls have a variety of seating including La-Z boy and IMG recliners. It also includes dual and four-person sofas, so you can sit with friends or family.
There are 3 Getha Lux Suites hall in The Mall, Mid Valley Southkey, Johor Bahru
There are 7 halls in Aurum Theatre at the Gardens Mall, Mid Valley City, Kuala Lumpur. These include:
The Getha Lux Suite halls are halls that feature exclusively-designed luxury recliners, made from plush, 100% pure all-natural latex foam for unparalleled comfort and support.
The Comfort Cabins are designed to deliver a classic Gold Class experience, featuring a privacy panel, so you can recline lavishly without distraction. It also comes with a warm, fuzzy blanket, and wireless and USB chargers.
Escape Studio halls are themed differently, with each hall showcasing a unique design. Packed with a variety of seating from La-Z Boy and IMG recliners to four-seater sofas for the entire family, the youthful-inspired Escape Studio halls are available in three themes including Scandinavian Hygge minimalism, colourful pop art, or a Wes Anderson-inspired auditorium.
Our luxury recliner covers, blanket, and pillow cases are changed regularly after every show.
There are total of 74 seats in Aurum Theatre, The Mall, Mid Valley Southkey, Johor Bahru:
In Aurum Theatre, The Gardens Mall, Kuala Lumpur, we have seven halls with the following capacity:
To ensure a more comfortable and clean experience, you are required to remove your shoes. Disposable slippers will be provided when you enter the hall.
Yes, all halls are outfitted with a special call button that you can press to request for assistance from a host. Our host are committed to delivering bespoke service – so you can ask them for help or even order fresh food and drink from Jin Gastrobar, or concessions…. all at the touch of a button.
Aurum Theatre will screen most full-length blockbuster movies that are currently showing in GSC.
You’ll be the first to know when we do! Please stay updated with our latest cinema development by registering as a member on our website, or following us on Facebook Aurum Theatre.
We’d love to hear from you! Please email your request to aurum.theatre@gsc.com.my and our sales personnel will respond to your query within two working days.
Yes, kindly inform our hosts of your preference, and they will arrange a space for you in the lounge for you to dine after your movie.
The food served in Aurum comes from JIN Gastrobar, which is a pork-free establishment. As JIN Gastrobar serves alcohol, the establishment itself is not certified halal.
The Aurum Pass is inclusive of the 25% entertainment tax, as well as the 6% for food and beverage.
4DX is the first and leading 4D movie technology in the world, designed to offer the most immersive and real cinematic to movie-goers. With over 20 different kinds of signature effects including precise and elaborate seat motions, movements, and vibrations, as well as environmental effects like wind, fog, lightning, strobe lighting, water, and scents-4DX enhances the movies and transforms moments into reality.
4DX will be available for most new release full-length blockbuster movies!
Presently, the 4DX experience can be only found at GSC LaLaport BBCC in Kuala Lumpur, GSC One Utama in Petaling Jaya, GSC IOI City Mall in Putrajaya, GSC Paradigm Mall in Johor Bahru and The Mall, Mid Valley Southkey, Johor Bahru.
4DX tickets cost an additional RM18. For online bookings, an additional RM0.50 booking fee applies. A ticket surcharge also applies for all 3D movies.
4DX films are not necessarily presented in 3D. 3D glasses will be required if the particular movie presented in 3D format. All 3D movies, a ticket surcharge applies for glasses, which must be returned at the end of every show.
Due to safety requirements, 4DX is not recommended for the following audiences:
Yes, children are permitted into the 4DX theatre, as long as they are at least 100cm tall, are aged 4 and up, and meet other requirements outlined in the 4DX Safety Guidelines. Please note that children must be seated in their own 4DX seat and not on anyone’s lap. Children must also remain seated throughout the entire movie next to their parent/guardian.
There is a button on the arm rest, which can be used to turn the water effects off. No other effects can be turned on/off. All chairs will move together, and no individual chairs can be stopped. The use of effects varies from film to film.
There is a total 112 seats in the 4DX theatre in GSC Pradigm Mall Johor Bahru. All seats are grouped in sets of four.
Stay updated from our latest cinema developments by registering as a member on our website, or following us on Facebook at GSCinemas.
For full details on D-BOX seats, please click on the links below. D-BOX Seats Full Details
Click on the links below to read full details for our features.
Dobly-Atmos Full Details
Please refer to the link below for D-BOX safety guidelines.
D-BOX Safety Guidelines
Senior Citizen rates are applicable to patrons who are 55 years old and above. For identification purposes, senior citizens must present their identity card at the checkpoint area / upon collecting the tickets at the Cinema Box Office.
Children aged to 3 to 12 years old is based on Year of birth.
Yes, but only for movies classified as ‘U’ or ‘P13’.
Yes, please present your student ID for verification purposes.
Yes, please present your OKU card for verification purposes.
Yes, you can purchase child, Senior and Student tickets through online GSC E-Payment Ticketing / Mobile app. However, please present your NRIC or Student ID for verification purposes at the cinema.
Select our MENU icon and click on TICKETING & SHOWTIMES, followed by TICKETING PRICING and choose LOCATION or MOVIES.
Yes, and it is applicable for all day shows (excluding Gold Class, event screenings, sneak previews, movie release from Sunday until Wednesday, pre Public Holiday, Public Holiday or promotion bundles).
Kindly be reminded that this film is for patrons above the age of 18 only. We may verify your age against your NRIC.
Yes, children below 13 years old are allowed with parental guidance.
Select our MENU icon and click on TICKTING & SHOWTIMES, followed by SHOWTIMES. You will be able to view the list of Showtimes after selecting Cinema OR Movie OR Date, and click CHECK.
Select our MENU icon and click on MOVIES followed by NOW SHOWING OR NEXT CHANGE OR COMING SOON.
GSC is committed to showcasing alternative programming in the form of award-winning non-mainstream films in all languages which cater to the growing sophistication of Malaysian audiences. International Screens are available in GSC Mid Valley and GSC 1 Utama.
A movie will normally be screened for at least 2 weeks, or longer, depending on market demand.
Normal ticket sales are available 1 to 2 days prior to the screening date, except advance sales for blockbuster movies which are usually available for sale 7 or 14 days in advance.
Email you request to marketing@gsc.com.my and our sales personnel will respond to your query within 2 working days.
Require 2 weeks in advance. The selection of movie, location, time and date is subject to availability.
You may walk into your preferred GSC cinema to arrange for group purchase.
Yes, you can purchase the normal vouchers and please refer to the link below for full details:
GSC Movie Vouchers Rate Card Full Details
There is no minimum quantity for movie voucher purchase. However, For less than (<) 100 pieces of movie vouchers, kindly proceed to your nearest GSC Cinemas to purchase (not valid for e-vouchers). If the quantity is more than (>) 100 pieces, you may email to marketing@gsc.com.my for the arrangement.
Refer link below for full details on promotional offers:
GSC Promotions
Select 2 tickets (1 paid ticket + 1 free ticket). Price of tickets will be shown as normal tickets until the payment part. Kindly choose “Credit Card/Debit Card” as your payment mode and fill up your Credit Card details, submit.
The discount page will only appear after the credit card details submitted as verification of issuing bank will be done based on the BIN number.
Price of the ticket will change to the discounted price if the allocation for the day still available (1 paid ticket + 1 free ticket). You may confirm the transaction by key-in the OTP number or you can still terminate the transaction.
Note: Visit our bank promo page for other applicable terms and conditions and the participating banks at:
GSC Bank Promos
Kindly choose “Credit Card/ Debit Card” as your payment mode and fill up your Credit Card details, submit after selecting the preferred movie, date and cinema location.
The discount will only appear after the credit card details submitted as verification of issuing bank will be done based on the BIN number. Price of the ticket will change to the discounted price if the allocation for the day still avaiable
You may confirm the transaction by key-in the OTP number or you can still terminate the transaction.
Note: Please visit our bank promo page for other applicable terms and conditions and the participating banks at:
GSC Bank Promos
Payment Mode- Credit Card/ Debit Card
Payment Mode – Direct Debit
Any purchase of e-Combo with merchandise can be collected on your movie day only.
No, Both the e-combo and merchandise must be collected together on your movie day.
Yes, any confirmed purchases of e-Combo with the merchandise, the merchandise will be reserved.
No, the merchandise must be collected on you movie day and failure of collection, the e-combo with the merchandise and the paid amount will be forfeited.
No, you would need to be a GSC member in order to join the GSC’s website contest.
Sign Up To Be A GSC Member Here
Click on our MENU icon and click on CONTEST LIST followed by CONTEST RESULTS to see the website contest winner list.
Website Contest Results
You can proceed to the cinema location or contact our Customer Relations at (603) 7713 7888 (Monday – Friday from 9am to 6pm excluding Public Holidays) or email to cs@gsc.com.my for assistance.
Please email your resume to hr@gsc.com.my. Our HR team will contact you directly if youa re shortlisted.
For you to purchase via e-Payment, you have to register as a GSC member. Please refer to the link below for further details and guidance.
How to use GSC E-Payment
For guidance, please refer to the link below for further details.
How to use GSC Mobile App
Yes, you can select any available seats through the GSC E-Payment Ticketing / Mobile App.
At this point in time, only E-Vouchers are accepted through E-Payment Ticketing / Mobile App. For redemption of normal vouchers and passes, please proceed to the Box office counters.
The maximum tickets per transaction is 12 via GCS E-Payment ticketing and 6 via Mobile App.
Please ensure that you are logged in. Kindly go the E-Payment Ticketing page again and you will be able to view your Booking History. Alternatively, you can check your email for the SelfPrint Ticket with the subject ‘GSC e-Payment Ticketing: Ticket Purchase Status’.
Direct link to E-Payment Ticketing
Please check your email for the SelfPrint Ticket with subject ‘GSC e-Payment Ticketing: Ticket Purchase Status’. If you are a GSC Member, you may refer to the History page and click on the “Refresh” button. Alternatively, please contact our Customer Relations at (603) 7713 7888 (Monday - Friday from 9am to 6pm excluding Public Holidays) or email to cs@gsc.com.my for assistance.
Check if your card / account was charged. If no, please proceed to repurchase the tickets. If yes, please check your transaction history page or check your email for the SelfPrint Ticket. Alternatively, please contact our Customer Relations at (603) 7713 7888 (Monday – Friday from 9am to 6pm excluding Public Holidays) or email to cs@gsc.com.my for assistance.
For e-Payment ticketing, here are the available payment modes:-
For Mobile App, here are the available payment modes:-
You are allowed a maximum of THREE (3) transactions per credit/debit card, per day. However, if you’re using online banking services, you can make as many transactions as the balance in your bank account allows.
GSC E-Payment Ticketing / Mobile App processes use Secure Socket Layer (SSL) encryption. Data are encrypted to ensure data privacy and data integrity.
Please email to cs@gsc.com.my with the transaction date, your contact details and cinema location. Alternatively, please contact our Customer Relations at (603) 7713 7888 (Monday – Friday from 9am to 6pm excluding Public Holidays).
All internet purchases are confirmed purchases and any request for refunds, exchanges or cancellations will not be entertained.
Once the online ticket purchase payment process has been successfully completed, your credit/debit card will be immediately charged and no refunds are allowed.
Once the online ticket purchase payment process has been successfully completed, your credit/debit card will be immediately charged and no refunds are allowed.
We recommend that you collect the tickets in advance and distribute them to your child/friend/relative. The credit/debit card holder has to present the credit/debit card at the time of ticket collection to avoid fraud.
If you have purchased the ticket(s) through the Mobile app, you would receive a QR Code in your app, and you can scan that straightaway at the cinema checkpoint. You may also collect your movie ticket(s) from the E-Payment counter. Alternatively, you can print the SelfPrint ticket and bring it to the cinema where the GSC staff at the cinema checkpoint will scan the QR code on your SelfPrint ticket for admission.
We regret that phone/ online ticket reservation is no longer available.
The seats will be unlocked after 15 minutes.
GSC SelfPrint ticket works in the same way as a hardcopy version of the QR Code that you would received on your Mobile App. You may choose to print the SelfPrint ticket to use for cinema admission. Alternatively, you may collect your movie ticket(s) from the e-Payment counter with Confirmation ID.
Yes, you can collect the movie tickets purchased at the selected cinema by producing the Confirmation ID of the transaction at E-payment counter.
I do not receive the SelfPrint ticket in my email Inbox after successful transaction but I do have the confirmation ID / QR code. What should I do?
Only the prices of all products sold as part of our F&B will be charged a 6% Service Tax. This includes in-house dining, takeaways, concession food items, and combos sold at our cafes, concessions counters, and online.
Prices will be rounded to the nearest 10 cent. (e.g. RM 9.53 becomes RM9.50 / RM9.57 becomes RM9.60)
The 6% Service Tax does not apply to movie tickets.
| Current F&B Price | F&B with 6% Service Tax | |
|---|---|---|
| Net Product Price | 8.00 | 8.00 |
| 6% Service Tax | - | 0.48 |
| Sub-Total | 8.00 | 8.48 |
| Total (after Rounding) | 8.00 | 8.50 |
The 6% Service Tax only applies to F&B products and items sold at our F&B outlets.
As such, our online booking fees will be retained at RM0.50 per ticket.
Premiere and Gold Class online booking fees will also be retained at RM1.00 and RM1.50 per ticket respectively.
If you have been billed incorrectly or have any further questions on the 6% Service Tax, please write in to out GSC Customer Service via the e-mail cs@gsc.com.my for assistance.
Alternatively, you may call our helpline at +603-7713 7888.
Yes, all the special features available as part of the GSC-Hong Leong Bank Credit Card are still applicable after the implementation of SST.
This includes:
However, as F&B is subjected to SST, the 6% Service Tax will be applied to all items sold at our F&B outlets.
All supplies of food & beverage (and/or) full payment that has been received prior to 1 September 2018 will be not be charged the 6% Service Tax.
Any provision of F&B and payments made after 1 September 2018 will be charged the 6% Service Tax.
GSC has implemented e-invoicing on 1st August 2024 as mandated by the Inland Revenue Board of Malaysia (IRBM). More details can be found at the IRBM’s website link here: https://www.hasil.gov.my/en/e-invoice/
Starting from 1st August 2024, individual or organization who requires an LHDN e-Invoice, please follow the steps below.
Access GSC e-Invoice Portal via the channels listed in the table:
| Purchase location | To access GSC e-Invoice Portal |
|---|---|
| In-store (Kiosk or Counter) | Scan QR code displayed on your physical receipt |
| GSC Apps, GSC.com.my | Click on “Request E-Invoice” button |
Note: Please take note that you must request the e-invoice within the month of transaction
Fill in the form on the GSC e-Invoice Portal and click submit. You are required to ensure the data submitted is correct. If there is an error in the data submitted, the e-invoice will not be processed.
A copy of the validated E-Invoice will be sent to the email address indicated on the request form.
No. you can only request an e-invoice once for each transaction
The e-Invoice will not be processed if the details submitted are incorrect.
No, once the e-invoice request has been submitted, it cannot be withdrawn.
No, customers will not be able to request an e-invoice without the physical ticket.
You may submit the e-invoice request 2 hours after the transaction is performed.
Please feel free to contact our Customer Relations Team via (603) 7713 7888 (Monday – Friday from 9am to 6pm, excluding Public Holidays) or email cs@gsc.com.my for assistance.