E-Invoice
GSC has implemented e-invoicing on 1st August 2024 as mandated by the Inland Revenue Board of Malaysia (IRBM). More details can be found at the IRBM’s website link here: https://www.hasil.gov.my/en/e-invoice/
Starting from 1st August 2024, individual or organization who requires an LHDN e-Invoice, please follow the steps below.
Access GSC e-Invoice Portal via the channels listed in the table:
| Purchase location | To access GSC e-Invoice Portal |
|---|---|
| In-store (Kiosk or Counter) | Scan QR code displayed on your physical receipt |
| GSC Apps, GSC.com.my | Click on “Request E-Invoice” button |
Note: Please take note that you must request the e-invoice within the month of transaction
Fill in the form on the GSC e-Invoice Portal and click submit. You are required to ensure the data submitted is correct. If there is an error in the data submitted, the e-invoice will not be processed.
A copy of the validated E-Invoice will be sent to the email address indicated on the request form.
No. you can only request an e-invoice once for each transaction
The e-Invoice will not be processed if the details submitted are incorrect.
No, once the e-invoice request has been submitted, it cannot be withdrawn.
No, customers will not be able to request an e-invoice without the physical ticket.
You may submit the e-invoice request 2 hours after the transaction is performed.
Please feel free to contact our Customer Relations Team via (603) 7713 7888 (Monday – Friday from 9am to 6pm, excluding Public Holidays) or email cs@gsc.com.my for assistance.
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